Our Team
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Aaron Toutloian - Co Founder/CEO
Aaron Toutloian is an experienced multi-unit franchise owner with a well-established presence in the food and beverage industry. He owns and operates multiple Tropical Smoothie Café locations across Missouri and Indiana, where he is committed to developing high-performing teams, providing exceptional guest experiences, and ensuring operational excellence. Passionate about entrepreneurship and fostering community growth, Aaron continues to expand his reach and impact within the quick-service restaurant industry. He lives with his family in Palm City, Florida, and enjoys visiting his family family in Missouri, boating on the lake, and fishing with his wife, Brianna, and their two children Augustus and Amaris.
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Brianna Toutloian - Co Founder/CEO
Brianna Toutloian is an entrepreneur and business leader who serves as CEO alongside her husband, Aaron Toutloian, overseeing their hospitality and franchise operations. Together, they are passionate about building strong teams, developing future leaders, and creating exceptional guest experiences across their Tropical Smoothie Cafe locations. Brianna brings a hands-on approach to leadership, with a focus on operational excellence, team development, and fostering a positive company culture. She believes that great businesses are built on strong relationships, servant leadership, and a commitment to doing things the right way. Alongside Aaron, she is dedicated to growing their business, investing in their people, and making a meaningful impact in the communities they serve. Above all, Brianna values her faith, family, and the people who make their business possible. She is grateful to be part of a team that strives to bring fresh food, friendly service, and positive energy to every guest, one smoothie at a time. She enjoys sightseeing, riding roller coasters with her kids, and spending time at the beach with her husband, Aaron, and their two children Augustus and Amaris.
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Olivia Witte - Payroll Analysis
Olivia Witte serves as the Head of Payroll for Toutloian Hospitality, where she manages all facets of human resources and payroll for the company’s many franchise locations. She is dedicated to supporting team members, streamlining processes, and cultivating a positive workplace culture. Olivia began her career with the company at the St. Louis Tropical Smoothie Café location in 2023 and was promoted to the Toutloian Hospitality office in 2024. Passionate about people and organizational excellence, she plays a vital role in the company’s continued growth and success. Olivia resides in St. Louis, MO, where she enjoys traveling, exploring vintage record stores, and getting lost in a good book.
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Tracy Burke - District Manager
Tracy Burke has been part of the Toutloian Hospitality family since January 2022, starting as the General Manager for the Vigo County Tropical Smoothie Café. With a passion for leadership and a heart for people, Tracy takes pride in fostering a café environment built on positivity, teamwork, and exceptional guest service. She is dedicated to creating a space where both team members and guests feel valued and supported. Tracy is married to her wonderful husband, Jeremy, and together they cheer on their amazing son as he pursues his basketball dreams. “he’s determined to be the next Kobe!” Outside of work, Tracy loves staying active in the community. Whether she’s cheering on local university teams, kayaking down the river, or enjoying live concerts, she’s always embracing life to the fullest. Tracy’s enthusiasm and vibrant personality shine through in everything she does—she truly lives life on “tropic time”!
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Kathy Barret - Manager TSC MO -006
Kathy “Mama” Barrett is the Manager at Tropical Smoothie Café – Branson and has been a beloved part of the team for the past five years. Known affectionately as “Mama,” Kathy is the heart of the café—bringing warmth, positivity, and dedication to both her team and guests every single day. She loves her job, her team (“her peeps!”), and takes pride in helping create a fun and welcoming environment for everyone who walks through the door. Outside of work, Kathy enjoys spending her free time fishing, floating the river, and making memories with her nephews. Her caring spirit and genuine love for people make her an incredible leader and an essential part of the Branson café family.
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Beverly Whitfield - Assistant Manager TSC - MO- 006
Beverly Whitfield serves as the Assistant Manager at Tropical Smoothie Cafe MO-006 on Branson Landing Boulevard. Since joining the Toutloian Hospitality team in March 2026, Beverly has been a valued team member, bringing leadership, teamwork, and a commitment to excellence to the cafe. She is dedicated to ensuring every guest receives quality food, outstanding customer service, and a welcoming experience. Beverly takes pride in supporting her team and helping create the positive, friendly atmosphere that makes Tropical Smoothie Cafe a great place to visit!
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Sarah Bishop - Manager TSC MO- 010 & 011
Sarah Bishop is the Manager of Tropical Smoothie Café locations 010 and 011 in Columbia, MO. She is passionate about creating a positive, welcoming environment for both her team and guests. With several years of management experience, Sarah brings strong leadership, dedication, and a hands-on approach to everything she does. She believes in building a supportive team, developing her crew, and leading by example to ensure every guest has an exceptional experience. Sarah takes pride in keeping daily operations running smoothly, maintaining high standards, and creating a fun atmosphere where everyone feels valued. Her commitment to teamwork, consistency, and great customer service makes her an important part of the Tropical Smoothie Café family.
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Lexi Hecker - Assistant Manager TSC - MO- 010
Lexi Hecker is the Assistant Manager of Tropical Smoothie Café location 010 in Columbia, MO, and has been a valued member of the team for the past two years. Throughout her time with the café, Lexi has developed valuable experience in daily operations, team leadership, and customer service. She takes pride in supporting her team, helping maintain a smooth and efficient operation, and ensuring every guest has a positive experience. Lexi enjoys helping her coworkers grow and succeed, and she is dedicated to creating a welcoming team environment where everyone feels supported. With her commitment to teamwork, continued growth, and excellent customer service, Lexi is a valued part of the Tropical Smoothie Café family.
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Danyelle Poole - Manager TSC MO- 024
Danyelle Poole is excited to be part of the Tropical Smoothie Cafe team! With years of experience in the service industry, she brings a passion for creating exceptional guest experiences, building strong teams, and fostering a positive, welcoming environment. She loves connecting with new people, building relationships within the community, and making sure every guest feels valued and leaves with a smile. For Danyelle, it’s all about teamwork, positive energy, and serving up delicious smoothies that brighten someone’s day!
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Serenity Halstead - Manager TSC MO- 037
Serenity Halstead is a Manager at Missouri 037 Tropical Smoothie Café. She has been part of the company for one year and quickly proved herself as a dedicated and hardworking team member, earning a well-deserved promotion to Manager. Serenity is passionate about creating a positive and supportive environment for both her team and guests. She takes pride in leading by example, ensuring smooth day-to-day operations, and delivering the exceptional service that Tropical Smoothie Café is known for. Her commitment to growth, teamwork, and excellence makes Serenity an invaluable part of the Toutloian Hospitality family as she continues to thrive in her leadership role.

